StaffNest glossary

Understand ranks, departments, roles, onboarding and the words used throughout this guide.

Team and responsibilities

Term	Meaning
StaffNest server	A workspace linked to a Discord community, with its own team and settings.
Staff profile	A member’s identity, rank, status, responsibilities and accessible history in that workspace.
Rank	Position in the staff hierarchy.
Panel role	Permissions to perform actions in StaffNest, separate from rank.
Discord role	A Discord server role; it may be mapped to StaffNest information but is not a panel role.
Department	A team or work area, such as Moderation or Communications.
Function	A responsibility, such as Trainer, that can be combined with other functions.
Department manager	Someone leading a department within its configured delegations.
Follow-up manager	Someone assigned to support a particular member day to day.
Onboarding mentor	Someone following a recruit’s arrival or trial period.

See permissions and departments.

Work and requests

Term	Meaning
Action inbox	Accessible tasks and records needing attention.
Task	Internal work with a status and optional assignee and deadline.
Kanban	A task board with columns representing progress.
Ticket	A support request with a Discord conversation and a panel tracking record.
Application	A response to a recruitment position; acceptance precedes arrival preparation.
Onboarding	The arrival journey with mentor, steps, training and any trial period.
Report	Information to investigate, not an automatic sanction.
Sanction	A recorded decision with target, type and reason; Discord effects depend on the flow used.

Settings and history

Term	Meaning
Automation	An active rule that evaluates conditions and runs configured actions.
Simulation	An effects preview without executing those effects.
Webhook	A way to deliver notifications to a configured Discord channel; keep its URL private.
Activity log	Authorized access to recorded StaffNest actions.
Archive	A record preserved after closure or a status change.
Trash	Deleted wiki pages and reports still eligible for restoration within thirty days.
Maintenance	A feature temporarily unavailable during work.
Dormant feature	A feature not currently offered for use.
Restricted beta	A feature available only to approved test servers.

If a message remains unclear, use troubleshooting and include its exact wording.